This is really cool!

This is really cool!

#plusupdates  

Originally shared by Daniel Caiafa

Hangouts Remote Desktop: tech support with a personal touch

For those of you who play tech support for friends and family, there’s now a Hangouts app to make things easier -- powered by the same technology behind Chrome Remote Desktop. 

Hangouts Remote Desktop lets you help others by controlling their computer remotely (with their permission, of course). And because you’re both in a Hangout, you can talk with and see each other during the session.

To get started, just start a Hangout and click View More Apps > Add Apps > Hangouts Remote Desktop. 

Let us know what you think, and please keep the feedback coming!

#googleplusupdate


Comments

  1. Yeah! tested it yesterday. Its amazing! There is only one thing that needs to be more clear: even if the user does authorize you to their desktop, they will see you moving their cursor remotely, but you won't see their desktop if their camera is turned off.

    We chat by default with a turned off camera due to bad speed down here, so we found out this pretty soon.

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  2. Oh that's interesting. Adding Daniel Caiafa for the feedback.

    ReplyDelete

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